Job Description

• UI and responsive/mobile design
• Visual design and usability testing
• Quantitative and qualitative user research
• Figma design and prototyping software or similar
• Strong written and verbal communication
• Ability to apply design systems and WCAG accessibility standards
• Experience leading design projects

• Guiding development teams to help them execute UX designs
• Experience facilitating workshops with large groups of stakeholders
• Familiar with design systems such as material design
• Experience using a research repository such as dovetail and turning research into actionable findings
• Ability to use analytics software and analyze data
• Experience presenting to company executives
• Knowledge of AI-assisted design tools (e.g., Figma AI, adobe sensei, Microsoft copilot)
• Ability to leverage ai tools like copilot for content generation, workflow automation, and design ideation
• Understanding of how AI impacts UX workflows, user behavior, and ethical design considerations
• Experience level: senior level 7-15 years of experience

• Strong background leading user-centered design processes with a cross-functional team of product managers, delivery managers, developers, designers and business partners to figure out the best way to solve problems for customers. Work ranges from user research and strategy to design and usability.
• Must be capable of planning and leading user research initiatives, employing a variety of generative and evaluative research methods. Experience helping product teams use research findings, data and insights to inform design decisions and validate design solutions.
• Responsible for designing usable responsive applications for various customer roles and products. This requires the ability to apply design system standards to specialized applications.
• Able to quickly learn specialized business and logistics domains. Can analyze complex workflows that may span multiple departments and user groups and understand how they fit into railroad operations.
• Possesses strong communication skills to articulate design decisions and influence stakeholders.
• Experience creating research, design and test artifacts. This includes sketches, wireframes, visual design comps, high fidelity prototypes, user flows, journey maps, personas, usability test artifacts, user research scripts, reports, and presentations.
• Collaborate with a matrixed team of UX designers to provide design critiques and offer guidance to early career designers.

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