Epic Radiant Analyst Job at Educology Solutions, United States

  • Educology Solutions
  • United States

Job Description

Consultant For Radiant Team

We are looking for a consultant for the Radiant team that is approved through the end of the year to help with our ticket backlog. The consultant must be Epic Radiant Certified and have 5+ years of build experience. The role aligns with a Senior Analyst level resource and requires strong Epic Radiant build expertise.

Responsibilities

• Approximately 70% ticket backlog resolution and support activities

• Approximately 30% Epic Radiant build, configuration, and enhancement work

• Partner with Radiant team members and stakeholders to prioritize and resolve outstanding requests

• Support ongoing operational needs within the Epic Radiant application

• Deliver timely ticket resolution and build updates through the engagement

Qualifications

• Epic Radiant Certification

• 5+ years of Epic Radiant build experience

• Proven ability to work independently and manage ticket-based support work

• Strong communication and collaboration skills, including strong documentation

Preferred Qualifications

• Servicenow Experience.

• Experience supporting high-volume ticket backlogs

• Healthcare IT consulting experience

• Experience working within large Epic environments

Job Tags

Remote work

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