Job Description

Job Description

Job Description

Index Corporation - A leading machine tool builder

INDEX TRAUB - CNC turning machines, automatic lathes & turn-mill centers - INDEX TRAUB

SUMMARY: This position is responsible for providing effective customer support by

• Developing robust production processes
• Meeting cycle time expectations
• Providing on time machine deliveries
• Providing customer training

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Reviews and understands customer part prints, Company time studies and machine quotations.
• Assists in the development of tooling, work-holding and documentation for project purchases.
• Develops documentation related to tooling, work-holding, etc. for project purchases.
• Writes CNC programs for products, installs and adapts all necessary components for a proper machine set-up, and debugs all facets of the process and project.
• Prepares machines and related items by breaking down set-up, inventorying packages, verifying that all items have been accounted for, repacking items, and preparing packing list and shipping information.
• Maintains a clean and safe area around machines, disposes of used coolant and chips, returns unused items to the shipping and receiving area using the project carts or bar stock areas.
• Performing the set-up of sold machines and follows through to final machine acceptance and customer training at the customer's site or at INDEX.
• Supports other Company departments with technical information, including, but not limited to: processing; tooling; and work-holding.
• Provides timely response for programming and technical assistance for customers and Company employees via telephone, email and/or site visits, if required.

 

EDUCATION AND/OR EXPERIENCE: 7-10 years of machine set up and programming experience. High School diploma or equivalent, or equal combination of education and experience is required. Previous experience in a manufacturing environment where engineering and project management skills were essential to the overall operations of the organization is required.

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; and walk. The employee occasionally will climb or balance; stoop, kneel, crouch or crawl; taste or smell; and lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

 

Excellent pay and benefits along with a "family first" environment. This is a great opportunity.

 

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